Shipping Out Your Order

Delivery/Shipping

All regular Continental orders are shipped via FEDEX Ground. Chive does not ship via any other Carrier.

We consolidate our orders and ship once a week. If you need something super quick, give us a call at 1.866.881.1055 and we will get you a quote for an Expedited Overnight shipment. Don't let that scare you! It's never as expensive as what you would image an overnight to cost.
 

All orders are processed through our head office in Toronto, Canada. We live here and design here and CHIVE stock rests here. All customs/border red tape is handled by CHIVE with FOB rates applying from Buffalo, NY and Toronto, Ontario for all Canadian accounts. 

Flat rate shipping applies to all orders/reorder and is calculated off the original cost of items before discounts.

The shipping percentage is broken down territorially by geographic region.

Below is the shipping costs for each region applied to USA & Canada orders:

US EAST COAST: 12% + 3% FUEL SURCHARGE

US MIDWEST: 13% + 3% FUEL SURCHARGE

US WEST COAST: 15% + 3% FUEL SURCHARGE

CANADA: 8-10% + 3% FUEL SURCHARGE

Residential and Commercial shipping addresses are subject to a service charge compliments of FEDEX.

Residential shipping address: $3.50 per box

Commercial Shipping address: $2.10 per box

NOTE: CHIVE is NOT notified of these additional charges until approximately one month after your order has been received. These charges will be automatically be billed to your credit card.


Non-North American customers

Contact us at lolita@chive.ca for a shipping quote.


Payments

We accept Visa, MasterCard and AMEX when shopping online. Sorry, we do not accept international wire transfers.

All Canadian transactions will be charged in change to: All Canadian transactions will be charged in Canadian dollars on an Canadian terminal. All American transactions will be charged in American dollars on an American terminal.